Nimey Auto Group Roadside Hazard Protection Program
As a customer at NextGen Car Care, you automatically qualify to receive our Tire Protection Plan coverage and extended manufacturer's warranty.
Nimey Guarantee
A warranty is a manufacturer's assurance of quality that defines the period during which they will repair or replace products showing defects due to materials or workmanship. While most consumer goods are backed for their first 30, 60, or 90 days of use or up to one year from the date of purchase, tires (which are subjected to a wider variety of conditions and temperature extremes than other consumer products) are typically backed by their manufacturer's limited warranties for a period of 4 to 6 years from the date of purchase or until the tread wears out, whichever occurs first.
All tires sold by Nimey Auto Group or its affiliates (except race, off road, tires 35 inch or larger and rally tires) have a manufacturers' limited warranty extended to the original purchaser to cover conditions reasonably considered within the tire manufacturers' control, such as the quality of materials and/or workmanship. Selected tires may also be backed by additional warranties, such as treadwear mileage or free trial periods.
Conversely, none of the limited tire warranties cover conditions not considered within the tire manufacturers' control, including irregular wear attributed to a lack of tire maintenance or vehicle condition, and damage due to accidents, vandalism, or being driven on while flat.
If you have a question about tire warranties or have a tire that you would like to submit for warranty consideration, you can work directly with your Nimey Auto Group Car Care Center.
Warranty Duration for Tire Protection Plan
Each manufacturer specifies the duration of their tires' limited warranty in months or years from the date of purchase. Therefore, tire warranties begin at the time of purchase for replacement tires. If no proof of purchase is available, there is no warranty. Tire warranty also expires when the tire's original tread is worn down to 2/32" (1.6 mm) of remaining tread, at which time the tread blocks are worn flush with the tread wear indicator bars. Measurements are taken from the side of the tread bars and no other positions.
Tread/Mileage Warranties
Not included in coverage from Nimey Auto Group or its affiliates. Treadlife would need to be submitted to the tire manufacturer.
Tread life/mileage warranties are a popular marketing tool used to help position tires competitively in the marketplace by identifying their potential longevity. However, not all consumers will receive the warranty mileage due to the variety of road surfaces, driving conditions, and geographic influences across the United States.
Tread life/mileage warranties only apply to the original owner and vehicle upon which the set of tires was initially installed. Tread life/mileage warranties are also subject to time; the warranty expires four years from the date of purchase (proof of purchase required). According to most states' laws, tires become legally worn out when they reach 2/32" of remaining tread depth (identified when the tread blocks/ribs wear down to the bars molded across their tread pattern). Tire manufacturer tread life/mileage warranties specify pro-rated replacement will only be considered when all four tires reach that point.
Uniformity Warranty
Even though tires are built to tight tolerances, there is bound to be some unavoidable tolerances during the manufacturing process. This is one reason why tire balance and internal forces are measured during a tire's final inspection at the factory. Note: Because of the factory's final inspection, none of the tire manufacturers will accept that all four tires from the same vehicle are out-of-round or responsible for a vibration. If a request is made to return all four tires, the tire manufacturer will deem that there was no genuine attempt to isolate the true cause of the problem. The tire manufacturers have identified that if a new tire contributes to a vehicle ride disturbance because of workmanship or materials, it will be apparent immediately and should be diagnosed and corrected as soon as possible. Depending on the manufacturer, the responsible tire must be replaced before the first 1/32" to 2/32" of treadwear or during the first six months/one year of service. Ride disturbances that occur after this initial period have been linked to road hazard damage or irregular wear stemming from the vehicle's mechanical condition and/or lack of routine maintenance.
Workmanship & Materials Warranty
The Tire Manufacturer's Materials and Workmanship Warranty covers conditions requiring a tire to be removed from service that are within the tire manufacturers' control of raw materials or quality of workmanship. Usually, during the first year of ownership or 25% of the tire's treadwear (whichever occurs first), the tire will be exchanged free of charge for the customer (not including freight). For the rest of the tire's warranty period, the cost of replacement is prorated by crediting the owner for the percentage of service not received.
Manufacturer Road Hazard Coverage
While road hazard injuries (cuts, punctures, snags, and bruises) or impact damage caused by potholes, curbs, or other objects in the road are an undesirable part of driving, the tire damage they inflict is not within the control of the tire manufacturer and is not typically covered by their limited tire warranties. Regardless of its quality, no tire is indestructible. Currently, there are a limited number of tires that remain backed by tire manufacturer road hazard coverage.
Nimey Auto Group Road Hazard Protection Plan
Nimey Auto Group offers a $13.00 or greater, per tire Road Hazard Protection with most tires. If a retail customer who purchased coverage for eligible tires is not completely satisfied, they can return the tires to the location from which the tires were purchased within the specified period of 30 days for exchange for another tire that our stores offer (freight not included). Original proof of purchase is required. This coverage can only be offered with the purchase of a set of four tires unless approved for a special circumstance by an authorized official of Nimey Auto Group Car Care.
If the damage occurs outside a 25-mile radius of any Nimey Auto Group Car Care Centers, a form notification (text, email, phone call) must be made and all documents will need to be provided to an authorized official to receive reimbursement up to the dollar amount paid for the original purchase price of the tire (not labor or other charges). No damage caused by tire failure is applicable to this coverage. Coverage is for the tire only. No damage inflicted on purpose or by driver error, such as burnout, skidding, or irregular driving, is covered.
If there is not a 4-wheel alignment on the same invoice the tires are purchased on, then coverage cannot be sold. No coverage can be claimed if there is no proof of a 4-wheel computer alignment within 20 months of claim and tire rotations every 6000 miles for cars/5000 miles for trucks/SUVs. Coverage is good as long as the tread life is greater than 2/32".
Standard towing up to $125.00 is covered by the TPP. Claims must be filed with a Nimey Auto Group Car Care facility before the tow company is called. The Nimey Auto Group Car Care facility will dispatch a tow company.
How to File a Claim
- Contact your closest Nimey Auto Group Car Care facility.
- If off business hours:- Take 4 photos of the damaged tire (2 close-ups of the damaged area).
- Email receipt, photos, and description of occurrence to [email protected].
- Include all of your contact information.
- Include the year, make, and model of the vehicle.